Survey 8 Results- Standard CTS

Closed on March 20, 2007

90 Respondents

Model Year Breakdown Description Percentage 2003 Cars 32 % 2004 Cars 35 % 2005 Cars 23 % 2006 Cars 30 %

Exterior Color Breakdown Color Percentage Black: 37 % Silver: 18 % StealthGray: 1 % Redline: 05 % White: 14 % Copper/ Orange: 01 % Blue: 07 % Green: 01 % Tan: 03 % Total Responded 90

Are you the first owner of this car?

Lease or Purchase

Payments remaining on the CTS

Modifications

Level of modification Number Percentage Aside from minor stuff, no mods: 59 69 % Some mods (exhaust, intake, etc): 25 29 % Heavly Modified (SC, driveline, etc): 1 01 % Total Responded 85

What do you think of the 2008 Exterior/ Interior

Do you track your Car?

How Often do you use your Nav?

What is your Average MPG?

What is your Annual insurance Cost?

Number of Service Visits

Have you ever been denied a warranty claim due to aftermarket modifications to your vehicle?

How many times have you had your Rear Differential replaced?

Do you plan to purchase an Extended Warranty

Satisfaction

Overall Satisfaction (with 10 being best)

Satisfaction with your dealer

Satisfaction with your Service Experience

Would You buy the CTS again? About 87 Percent of people would rebuy the CTS-V

How long do you plan to keep your CTS? About 38 Percent of people are going to keep the CTS 5 years or longer

Will you buy another Cadillac?

Demographics

Sex	Children
Age Range Average Age (weighted) is 41.0	Annual Income 32 percent of people make above 120 k/ year

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